Posts tagged “faq”

An FAQ entry that made sense the day you wrote it can fall apart the second time someone reads it. Two capture mistakes cause most of that damage, and both take seconds to fix.

You send a client a review link and they hesitate. Here are the questions they actually ask, answered plainly, so they open it and start reviewing.

Watch three FAQ entries get built in a single sitting with cropped screenshots, dictated answers, and numbered pins, then published to one link.

You published a review without an account. Here is exactly how long it sticks around, what claiming does, and what happens at day 30.

The questions a first-time reviewer actually asks, answered plainly: capturing a screen, adding pins and comments, publishing a link, and picking PDF, Word, or markdown.

You opened Cobalt Capture, saw the Capture screen button, and paused. Here are the questions first-time reviewers actually ask, answered plainly.

Capture the exact screens a user sees, narrate each step, and ship a complete FAQ entry to your help center without opening a docs tool.